2. Annual Report
  3. Annual Report 2020-21
  4. Report Card Fy 2020 21

Report Card, FY 2020-21

Steadfast commitment to value creation

Financial

icony-o-y growth icony-o-y de-growth
Balance Sheet Size

₹20,380Cr

11% icon

(₹18,411 Crores in FY 2019-20)

Disbursements

₹8,397Cr

36% icon

(₹13,221 Crores in FY 2019-20)

Total Gross Advances

₹15,140Cr

7% icon

(₹14,153 Crores in FY 2019-20)

Retail Deposits

₹6,242Cr

32% icon

(₹4,724 Crores in FY 2019-20)

Net Interest Income

₹1,729Cr

6% icon

(₹1,634 Crores in FY 2019-20)

Gross NPA

7.1%

610 bps icon

(1.0% in FY 2019-20)

Return on Average Assets (ROAA)

0.04%

215 bps icon

(2.2% in FY 2019-20)

Net Interest Margin (NIM)

9.5%

130 bps icon

(10.8% in FY 2019-20)

Capital Adequacy Ratio (CAR)

26.4%

240 bps icon

(28.8% in FY 2019-20)

Total Deposits

₹13,136Cr

22% icon

(₹10,780 Crores in FY 2019-20)

Net NPA

2.9%

270 bps icon

(0.2% in FY 2019-20)

Provision Coverage Ratio

60%

2,000 bps icon

(80% in FY 2019-20)

Cost Income Ratio

60%

710 bps icon

(67% in FY 2019-20)

Return on Average Networth (ROAE)

0.3%

1,360 bps icon

(13.9% in FY 2019-20)

Operational

Asset
  • Asset book saw growth of 7% y-o-y, despite nationwide lockdown and economic headwinds
  • Continued our efforts towards ‘Sampoorna Family banking’ - offering our customers a holistic suite of offerings including group loans, individual loans, savings/deposit products, two-wheeler loans, insurance, payment solutions, remittances and others
  • Affordable housing business book grew by 35% y-o-y, with total number of customers crossing 24,000 during the year
  • MSE book grew by 31% y-o-y
  • Ventured into the area of supply chain finance through fintech partnership
  • Financial Institutions Lending book grew by 18% y-o-y
  • Forayed into small commercial vehicle finance segment, addressing the requirements of the mass market segment in Tier II markets and beyond
    • Deposits
  • Deposit book recorded 22% y-o-y growth driven by new to bank retail customers
  • CASA grew by 85% y-o-y, closing at 21% of the total deposit book as of March 31, 2021
  • Retail deposits witnessed significant growth, closing at ₹6,242 Crore, constituting 48% of the total deposit as of March 31, 2021
  • Institutional business comprising deposits from financial institutions, along with Trusts, Associations, Societies and Corporates (TASC) grew by 14% y-o-y
    • Digital
  • Partnered with Airtel Payments Bank, PayNearBy for rolling out transaction or payment outlets as an alternative to repayment at centre meetings, and drove API based digital repayment via Bharat Bill Payment System
  • Digital penetration increased to 5.5 Lakh MicroBanking customers now registered on Mobile Banking as and UPI platform
  • UPI QR is showing steady adoption and gaining momentum month on month
  • Introduced Money Mitra transactions point, offering basic banking services accessible to customers in their neighbourhood, facilitating entrepreneurs running local businesses such as kirana/medical stores or insurance agencies to offer retail banking solutions to our customers exclusively
    • People
  • Quick Response Team (QRT) was formed to monitor the pandemic situation and act as a task force
  • Ranked 5th among ‘Best Large Workplaces in Asia 2020’ by the Great Place To Work® Institute
  • Launched campaign on COVID-19 safety guidelines around festive season
  • Launched Garima Savings Account for women