Our Services
About us
- Present Across 26 States/Union Territory.
- 326 Districts.
- 90 Lakh Customer Base.
- 752 Banking Touchpoints.
- 21,000+ Employee Strength.
Ujjivan Small Finance Bank is a scheduled commercial bank serving 90+ lakh customers through 752 branches in 26 states & UTs, employing over 21,000+ people. Ujjivan SFB offers a wide range of products, including Savings and Current Accounts, Fixed and Recurring Deposits, Home Loans, Business Loans, Vehicle Loans, Agri & Allied Loans, Micro-Loans, Forex Services, distribution of Life, General, and Health Insurance products. In addition to its branch and ATM network, Ujjivan SFB provides doorstep banking, phone banking in 11 languages, mobile/internet banking in 9 languages, and voice-based banking software for consumers with limited literacy.
Ratings & Reviews
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Sreehari r
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Akhilkrishna Cs
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Shaji lk
Good service
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Laly Vv
Good service
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Arathy A
Good service
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Sreelakshmi P.S
Good service
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Shifana Nazir
Good services
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Thushara tk
Good service
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Nishi Mariam Baby
Great place for all your banking needs.This bank has a wonderful team with dedicated staff. Everyone I have dealt with have been professional and helpful. Customer service has been great. Definitely a place where your financial needs are fulfilled.
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Surya fanz
Good Service
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Alan Yesudas
Customer Friendly
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Nabeesa Jabbar
Customer Friendly
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Samjeer Jabbar
Good Service
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Manikandan H
Good service 👍🏻👍🏻👍🏻
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Akhila Anoop
Very Good Services
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ANJITHAMOL V M
My experience with Ujjivan bank has been generally positive
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Unnikrishnan KU
Good service
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Muraleedharan M
Customer friendly
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Jipson Kuriakose
good experience
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Alex Jose
Good customer service with efficient employers.
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Saranya remeshan
Good service
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Anjitha anju
👍 good
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Vipin ps
Good service
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Kavitha Kavitha
Excellent 👌
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Mary Linu Surjith
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Sajith Kumar
No delay processing. Good behavior for staff especially sales officer SreeRekha
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Sijin Sebastian
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Siyona S
Good service
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Jose Pappachan
Good service
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Udayan Clouds
Good service
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Adhinan gafoor
Nice
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Santhosh TP
Good
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Kaishus vlog
Good services and customer Friendly
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Anju Raju
Good Service
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Shajikuttan T K
Good
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Sudha Athmaram
Very good and prompt service from staff.
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Arya Reji
Good
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Demo test
a simple bank and good option for increase a financial freedom and cherthala branch staff one mr RAHUL -consistently demonstrates outstanding customer service skills. He is known for his empathy and active listening, allowing he to effectively understand and address customer concerns. he was attentive to customer needs and swiftly addressed their concerns,
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Shiny Sarun
Good service
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Amal Ts
Good
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Gopu Nadaraj
Good
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Pramalatha l Prema
Good
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Mathew jacob
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Abhishek T. M
Good
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Amala Mathew
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Nithin Purushothaman
Good
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Vidya Vidyanandan
Good Service
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Ashok Kumar
Good customer service
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Rejani rupesh
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ARUN KUMAR S
Good Customer service
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Nishitha Shaji
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EBIN THOMAS
Excellent Customer Handling and Good Behaviour towards Customers ✨
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Amrutha Sumesh
Good experience
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HARITHA K G
Excellent service
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Harikrishnan Cherthala
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Sankar Vechoor
Excellent customer service
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HEERA SUDHARSAN
Excellent customer service
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Arun s
Good customer service.
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Aswathy nair
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Neethu Venu
Good
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Imsanoop Sanu
Good
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Akhi_msd_6729 Cherthala
Good customer service
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Manu m
Good customer service ✌️
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MANU JOSEPH
Excellent Customer Handling and Good Behaviour towards Customers ✨
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Joshi TG
Good
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Venu Kc
Nice
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Sreelakshmi Sidharthan
Very good
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Surya Kr
Good
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Ananthu Ashok
I had the best experience with Ujjivan Small Finance Bank. Their facilities and staff are very helpful
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DEVIPRIYA
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Pooja Sajeev
good
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Laleesh pt
Good
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Jomon V S
Excellent service
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Sulthana Raziya
Good service
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Aneesh Aneesh vp
Good
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Athira Baby
Good
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Reshma Ambady
Excellent service
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Sandra Santhosh
Good
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Rajeev Rajeev
Good
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Anju Raju
Excellent
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Swathy
Good
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Sheebamol Uthaman
Excellent service
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Neeraja Purushothaman
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Gireesh Kozhikkattu
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Sagini anil
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Akhil KS
Excellent customer service
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AMBILI D
Good service
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Sreegiri R
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Sreejith mohan
Courteous, prompt and very professional is how I would describe their service. I feel that everybody goes above and beyond to assist you. Your staff Mr Rahull Radhakrishnan have consistent performance and ability to be relied upon in a variety of situations truly set him apart
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Aby Ks
Excellent customer service
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Rajendran. PK Rajendran. PK
Good
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RESHMA NANDHA GOPU MUA
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Athul Kannan
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Sivan velliyakulam
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Sheela B
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Dhanesh Shaji
Very Good Customer Services
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KAVYA K
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Jithin Antony
Very Good Customer Services
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Nithya Nithz
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Business Hours
- Monday: 09:30 AM - 04:00 PM
- Tuesday: 09:30 AM - 04:00 PM
- Wednesday: 09:30 AM - 04:00 PM
- Thursday: 09:30 AM - 04:00 PM
- Friday: 09:30 AM - 04:00 PM
- Saturday: 09:30 AM - 04:00 PM
Payment Methods
- Cash Payment
- Net Banking
- Debit Card
- UPI
- QR Code Payment
- RTGS and NEFT Transfer
Other Branches
Vaikom - 686631
Alappuzha - 688011
Kottayam - 686004
Kochi - 682006
Ernakulam - 682018
Thiruvalla - 689107
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Frequently asked Questions
To open an account, you need to provide the necessary documents, undergo biometric verification (under paperless/electronic mode of account opening), and sign the Account Opening Form in paper based account opening
If customer wishes to open a bank account by providing Aadhaar Card, customer needs to submit an aadhaar card copy (self attested) along with original Aadhaar (which shall be returned back after verification by Bank official) and mandatory submission of copy of PAN (self attested) along with original PAN card ( which shall be returned back after verfication by Bank official) or Form 60 if customer is not holding/ not obtained PAN.
The KYC process allows the acceptance of any Official Valid Documents (OVDs) as proof of identity. Moreover, it is mandatory to provide either a PAN card or Form 60 during the account opening.
The minimum balance requirement for a savings account depends on the Savings Account product variant opted by the customer, few product variants does not stipulate minimum balance whereas some other product variants stipulate minimum balance requirement.
The debit card can be obtained as part of the account opening process. If you have not opted for issuance of Card at the time of Account opening or in need a re-issuance of the debit card, you can walk in into any of the nearest Ujjivan SFB branch and place the request.
The annual charges for the debit card vary depending on the type of savings account variant. Some accounts have annual maintenance charges (AMC), while others offer zero AMC (e.g., Privilege SA). For specific details regarding variant-wise charges, you can refer to the Schedule of Charges (SOC) on the bank's website.
The INR Fixed Deposit (FD) tenure ranges from 7 days to 10 years.
As of the current date, senior citizens receive an additional interest rate of 0.5% on all deposits other than Platina and NRE FD.
The interest rates on Non-Resident (NR) deposits are the same as those offered to resident citizens. However, the minimum tenure for NRE FD varies.
The features of the debit card vary depending on the card type and can be found on the website: https://www.ujjivansfb.in/debit-cards.
Yes, Garima Savings Account is an exclusive account for women
The 24-hour customer care helpline number for Ujjivan SFB is 1800-208-2121.
Find our nearby branch located at Sy.No.258/17 B1, B3, Ward XI, North of S.N.M.M Hospital, AC Road, and our ATM situated at Sy.No.258/17 B1, B3, Ward XI, North of S.N.M.M Hospital, AC Road.
To access the latest annual report of Ujjivan SFB, you may visit: https://www.ujjivansfb.in/annual-report.
IFSC Code of Ujjivan Small Finance Bank, Cherthala Road is UJVN0001606 and MICR Code is 688761052.