Know Ujjivan
Ujjivan Small Finance Bank (USFB) Limited is one of the leading small finance banks in India. With 750+ branches spread across states and Union Territories, our mission is clear – to make financial services accessible to the unserved and the under-served and ultimately transform into a mass-market bank.
At Ujjivan, we’re committed to providing a personalised customer experience and becoming a one-stop destination for financial needs. We leverage technology to expand our reach and enhance customer interactions.
But we’re more than just a bank. As a ‘Responsible Bank,’ we invest in creating a positive social impact through community development and financial literacy initiatives. We believe in making a difference in the communities we serve.
Why work with us?
At Ujjivan, you’ll be part of a dynamic team dedicated to innovation, growth, and making a real difference. We offer a collaborative and inclusive work environment where your ideas are valued, and your growth is our priority. Join us and be part of a journey that’s shaping the future of banking in India.
Ready to make an impact? Explore our career opportunities and join the Ujjivan family today!
What makes Ujjivan Unique
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People Centricity
Putting people at the heart of everything we do.
Inclusion, work-life balance, respecting traditions
Be it employees or customers, we put people above all. We encourage and ensure work employees life balance for all our employees in the best possible way. We embrace the local nuances of culture, language and tradition and blend them with modern innovation to empower our employees. We are a diverse organization and do not let the barriers of gender, race language, sexual orientation etc keep us from welcoming the right talent in the bank.
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Engineering Progress
Innovating for a more progressive future
Career growth both upward and lateral, wealth creation for customers, growth for the larger community.
We believe in empowering individuals with the right tools to achieve holistic growth, thereby maximising their potential. Our employees are the first to be informed about new roles through Internal Job Posting and are given special training and exposure to ensure both upward and lateral growth. Similarly all our employees starting from front line workers to the senior leadership are rewarded under the Employee Stock Ownership Plan (ESOP) based on their performance. The organisation provides an opportunity for wealth creation for all its performing employees.
We believe in growing together as an organisation and a community at large, leaving no one behind. Our employees work towards catering to lesser privileged sections of the society by providing them financial instruments to achieve their goals. We also partner with several CSR organizations to enable financial literacy, build sanitation and health aiming for the growth and good of the larger community
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Empowerment
Lifting up everyone to reach their full potential.
Digitisation, Innovation, Thought Leadership, Employee Training, Rewards and Recognition
Ujjivan SFB has always been an early adopter of technology and innovation, with digital investments in people, processes, platforms and new technologies. In our quest to always remain relevant, employees are not only regularly trained through internal trainings and Learning Management Systems (LMS) to upskill, reskill and cross-skill but also encouraged to take advantage of self-learning & development programmes based on their personal interests, skills & roles. The bank strives to be leaders in digital innovation, innovative and relevant products for its various customer segments. Ujjivan also believes in strong Reward & Recognition programmes which motivates and empowers employee at all levels across the bank to be their best innovative self.
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Openness
Transparent and accountable, always.
Transparency, Honesty, Humility, Collaboration and Innovation
One of our most unique pillar is transparency. We work with integrity, fairness, respect, trust, inclusiveness and teamwork and our leadership team promotes and practices communication of a clear vision and strategy for growth. We take pride in our internal collaborations, many of our milestones are a direct result of different minds coming together. We are open to new ideas, learning new methods and innovations to empower both employees and customers.
What makes Ujjivan Unique
People Centricity
Putting people at the heart of everything we do.
Inclusion, work-life balance, respecting traditions
Be it employees or customers, we put people above all. We encourage and ensure work employees life balance for all our employees in the best possible way. We embrace the local nuances of culture, language and tradition and blend them with modern innovation to empower our employees. We are a diverse organization and do not let the barriers of gender, race language, sexual orientation etc keep us from welcoming the right talent in the bank.
Engineering Progress
Innovating for a more progressive future
Career growth both upward and lateral, wealth creation for customers, growth for the larger community.
We believe in empowering individuals with the right tools to achieve holistic growth, thereby maximising their potential. Our employees are the first to be informed about new roles through Internal Job Posting and are given special training and exposure to ensure both upward and lateral growth. Similarly all our employees starting from front line workers to the senior leadership are rewarded under the Employee Stock Ownership Plan (ESOP) based on their performance. The organisation provides an opportunity for wealth creation for all its performing employees.
We believe in growing together as an organisation and a community at large, leaving no one behind. Our employees work towards catering to lesser privileged sections of the society by providing them financial instruments to achieve their goals. We also partner with several CSR organizations to enable financial literacy, build sanitation and health aiming for the growth and good of the larger community
Empowerment
Lifting up everyone to reach their full potential.
Digitisation, Innovation, Thought Leadership, Employee Training, Rewards and Recognition
Ujjivan SFB has always been an early adopter of technology and innovation, with digital investments in people, processes, platforms and new technologies. In our quest to always remain relevant, employees are not only regularly trained through internal trainings and Learning Management Systems (LMS) to upskill, reskill and cross-skill but also encouraged to take advantage of self-learning & development programmes based on their personal interests, skills & roles. The bank strives to be leaders in digital innovation, innovative and relevant products for its various customer segments. Ujjivan also believes in strong Reward & Recognition programmes which motivates and empowers employee at all levels across the bank to be their best innovative self.
Openness
Transparent and accountable, always.
Transparency, Honesty, Humility, Collaboration and Innovation
One of our most unique pillar is transparency. We work with integrity, fairness, respect, trust, inclusiveness and teamwork and our leadership team promotes and practices communication of a clear vision and strategy for growth. We take pride in our internal collaborations, many of our milestones are a direct result of different minds coming together. We are open to new ideas, learning new methods and innovations to empower both employees and customers.
Our Milestones
- Launches Hello Ujjivan
- India’s 1st audio-visual and culturally-tailored banking app
- Records the highest growth in deposits and loan portfolio
- Ujjivan SFB records the highest growth in deposits and loan portfolio
- 1st SFB to launch ‘Emotional Wellness’ program for employees and their families
- Layoff-proof throughout the COVID pandemic
- Conducts vaccination drive across India for employees and their families
- Establishes pan-India QRT (Quick Response Team) to support affected employees
- Comprehensive financial and employment support for families of deceased employees
- Ujjivan SFB goes public
- IPO oversubscribed 170 times
- Recognised as the most successful IPO in 2019
- 1st Small Finance Bank to become Registrar for Aadhar enrolment
- launched handheld devices on the field, harnessing the power of technology further
- Transferred USFLs business to USFB which commenced operations
- Ujjivan SFB commences its banking operations with 5 branches in Bengaluru
- Receives in-principle approval and license from the RBI to launch Small Finance Bank business
- Became the largest MicroFinance Institution spread over 24 States and 273 Districts across India
- Posted Profits even in the wake of MFI Crisis
- Commenced operations in Northern and Eastern parts of India
- Becomes the founding member of the Association of Karnataka Micro Finance Institutions (AKMFI)
- First 10,0000 active customers
- First Micro Finance Institution (MFI) performance-based ESOPs to employees across levels
- Ujjivan Financial Services Ltd gets registered as an NBFC
- Commenced operations in Southern India, with its pilot project at Bangalore
- Incorporation of Ujjivan Financial Services Pvt. Ltd and formation of MOA
Life at Ujjivan SFB
Tree of Life
Foundations of Ujjivan Culture
The tree of life is about the foundations of where Ujjivan’s unique work culture arises from.
Ujjivan small finance bank Celebration Film
At #UjjivanSFB, we celebrate our synergies and embrace every opportunity to come together. Be it Diwali or Onam, Potlucks or Garba, we always make it a point to let our hair loose and share the joy with one another.
Unpause Your Career at Ujjivan SFB
A small step to give wings to women who are on a career break and looking to reboot
Leadership Speak - Tune in for their Exclusive insights
Pradeep B
Business Head-Housing Loans and Micro Mortgages
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Employee Testimonial
Nimisha Vora
TASC and Govt Business – Chakala Branch
It has been 5 years at Ujjivan SFB and I feel empowered with the kind of experience I have had with the company. I have been part of the employee trainings and as a woman I prefer work-life balance. This has encouraged me to pursue unending growth and learning.
Shrikant Patil
Assistant Customer Relationship Manager – Vapi Branch
It has been a great journey with Ujjivan SFB from the last 4.5 years, by developing my sales and leadership skills I have had the opportunity to win the first prize in a contest. Ujjivan SFB has always encouraged to get the best out of me.
Rupali Patil
Branch Operation Manager – Virar Branch
I started my journey in 2015 with Ujjivan SFB as an Officer, till date I have received 2 promotions and I am currently working as Branch Operation Manager. There are good opportunities in Ujjivan if you have talent, hard work and passion for your work.
Jyotiram Kadam
Cluster Collection Manager – Chakala Branch
I would like to say ‘Thank you’ to Ujjivan SFB for all the financial and career support, which helped me grow in my vertical. Ujjivan SFB has the best work culture. It has been a very good journey with Ujjivan SFB from the last 4.5 years and many more to go…
Vikas Joshi
Branch Manager – Santacruz West
I am working with Ujjivan SFB from the last 26 months, and it has a fantastic culture, good opportunity to grow as a bank. There is good employee engagement, encouragement and recognition. Ujjivan makes me feel at home.
Komal Gawari
Customer relationship Manager – Chakala Branch
I have been working with Ujjivan SFB for the last 3 years and joined as a Management Trainee. I was initially located at Pune, later I got transferred to Mumbai which I found to be a smooth transition. Currently I am working as a customer relationship Manager, and I consider that I have found a good career opportunity within the company that enables me to manage my work life balance effectively.
Neelam Gawade
Cashier- Chakala Branch
It has been 1.5 years since I joined Ujjivan SFB and I found that it was my best decision to go ahead. I found the best culture in the market, work life balance, understanding supervisors and supportive stakeholders and HR department and good opportunities with Ujjivan SFB.
Riya Panchal
Branch Manager – Valsad Branch
Today I have completed 9 years with Ujjivan SFB and would want to thank Ujjivan for my learning. I would like to share my journey which started from 2015 as a CRO to a CCR- BOO and now as a Branch Manager. All of this have happened because of my hardwork and the organization who considers the best talent. A proud Ujjivanite!
Remya Raveendran
Senior Customer Relationship Officer - Alappuzha Branch
Joining Ujjivan SFB was a fortunate opportunity that has shaped the last six years of my career journey. I am grateful for the enriching experiences, supportive colleagues, and impactful work. It's been a fulfilling ride, and I look forward to contribute and grow within this inspiring organization.
Yash Singh
Branch Operation Officer - Ballia Branch
I'm delighted to express my gratitude to Ujjivan SFB for fostering a culture of support and professionalism that has greatly enhanced my work experience and well-being. The team's unwavering politeness and friendliness make Ujjivan SFB not just a workplace, but a thriving community.
Awards & Achievements
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Mr. Sanjeev Nautiyal
Managing Director & Chief Executive Officer
Mr. Sanjeev Nautiyal
Managing Director & Chief Executive Officer
Mr. Sanjeev Nautiyal is the MD & CEO of our Bank.. He is a banker with over three decades of extensive strategic domain expertise in Retail, SME, Financial Inclusion, Operations, HR, International Banking, and Treasury. He earlier held significant roles as Deputy Managing Director, Financial Inclusion & Micro Markets, SBI and MD & CEO, SBI Life Insurance. He was serving as an Independent Director of Life Insurance Corporation and as an advisor in various organisations. Mr. Nautiyal holds a Bachelor’s degree in Arts and a Master’s degree in Business Administration. He is also a Certified Associate of the Indian Institute of Bankers.
Carol Furtado
Whole-Time Executive Director
Carol Furtado
Whole-Time Executive Director
Ms. Carol Furtado is a Whole-Time Executive Director of Ujjivan Small Finance Bank. She comes with 29 years of banking experience in Retail Banking and NBFC domains with expertise in leading Business, Banking operations, Credit, People functions and Service Quality. Ms. Carol is a key member of the leadership team that laid the foundation and built Ujjivan. She was instrumental in the recognition of Ujjivan as a certified great place to work. She has previously worked with the ANZ group, Bank Muscat and Centurion Bank Ltd. In 2009, Ms. Carol was the recipient of the Financial Women’s Association award by Women’s World Banking in recognition of her demonstrated professional commitment. She is a post graduate from Mount Carmel Institute of Management, Bangalore, and has been part of strategic leadership programs conducted by Indian Institute of Management, Ahmedabad and Harvard Business School, Boston.
Martin Pampilly
Chief Operating Officer
Martin Pampilly
Chief Operating Officer
Martin is the Chief Operating Officer of Ujjivan Small Finance Bank. He comes with over 25 years of experience covering Retail Banking operations, Retail Asset and Micro-finance Operations, with expertise in set-up and implementation of new processes. More importantly, he’s known for leveraging technology for operations innovation to create delightful customer experiences. After early stints with ANZ Grindlays Bank and Bank Muscat, he predominantly worked in the space of Operations and Customer Service at the Centurion Bank of Punjab , Centillion Solutions & Services. He joined Ujjivan Financial Services Ltd in 2009 as Regional Operations Manager, before taking charge as the Head of Operations, a post he held until January 2017. Consequently, he was appointed as Head of Operations of Ujjivan SFB in February 2017, where he channelled his vast experience in setting up the Operations vertical for the bank. Martin is a Computer Science Graduate from St. Joseph’s College of Arts & Sciences, Bangalore.
Brajesh Joseph Cherian
Chief Risk Officer
Brajesh Joseph Cherian
Chief Risk Officer
Brajesh Cherian, has a total experience of 24 years in the banking domain, Operational Risk, Corporate Banking, Retail Banking and Treasury. Starting his career with the South Indian Bank ,he later on worked with Axis Bank in India and UAE where he handled various roles including Deputy CEO for Dubai Operations. Before joining Ujjivan in 2016, his last assignment was as Vice President - Compliance and Risk with Axis Bank, Mumbai. He holds a Bachelor’s degree in Pharmacy from Dr MGR Medical University and a Master’s degree in Business Administration from SMU. He is a Certified Associate of Indian institute of Bankers.
Ashish Goel
Chief Credit Officer
Ashish Goel
Chief Credit Officer
Ashish Goel is the Chief Credit Officer of our Bank. He holds a bachelor of technology degree in Mechanical Engineering from Regional Engineering College, Kurukshetra and is a post graduate in Marketing & Finance from Xavier Institute of Management, Bhubaneswar. He was previously employed at Godrej & Boyce, Marico Industries and ICICI Bank. He joined Ujjivan as Chief Credit Officer in February 2021.
Rajeev Pawar
Head of Treasury
Rajeev Pawar
Head of Treasury
Rajeev Pawar joined as the Head of Treasury on January 20, 2020. He has previously worked with American Express Bank, Standard Chartered Bank, Kotak Mahindra Bank and Edelweiss Finance in India, Singapore and Dubai. He is an MBA from the Jamnalal Bajaj Institute of Management Studies, Mumbai and a Physics Major from the University of Mumbai.
Rajaneesh Hosakoppa Rudresha
Chief Compliance Officer
Rajaneesh Hosakoppa Rudresha
Chief Compliance Officer
Qualification: MA in English from University of Mysore
A career banker with over 27 years of experience; worked for India's premier MNC and private sector banks prior to joining Ujjivan. He has managed diverse roles, having had stints in credit cards, collections, retail branch banking, retail operations, trade finance, operational risk management, audit, process re-engineering, operations control, training etc. He joined Ujjivan in July 2016 and has held the positions of Regional Manager- Branch Operations and National Manager - Regional Processing Units earlier, prior to taking up the key responsibility of Head of Operations.
Sanjeev Barnwal
Company Secretary & Head of Regulatory Framework
Sanjeev Barnwal
Company Secretary & Head of Regulatory Framework
He is a qualified Company Secretary from the Institute of Company Secretaries of India and holds a bachelor’s degree in Law and a Diploma in Business Management. He also received NSE's Certification in Financial Markets (NCFM) for Compliance Officer (Corporate) Module. He has a corporate and investment banking experience of over 18 years and his last employment was with Ujjivan Financial Services Limited where he was last designated as the CEO & Company Secretary.
Sathyananda S Prabhu
Head of Audit
Sathyananda S Prabhu
Head of Audit
Sathyananda Prabhu is the Head of Audit at Ujjivan Small Finance Bank. He comes with over four decades of experience in Internal Audit, Banking Operations and Information Technology, in addition to Risk Management and IS Audit. Mr. Prabhu is a B. Com LLB Graduate with a range of certifications in Information Technology, Information Security and Auditing. He started his career with Canara Bank in 1983, and eventually went on to head the IT Department and Information Security Auditing, a position he held until 2007. He later joined AUDITime Information Systems (I) Ltd as the Vice President heading the IT Governance from 2007 to 2009. Soon after, he headed the Internal Audit, Fraud Reporting and Vigilance functions as a Senior Vice President at Lakshmi Vilas Bank from 2009 to 2016. This was followed by a key stint as the Executive Vice President at Equitas Small Finance Bank, before taking charge as the Head of Audit at Ujjivan SFB.
Chandralekha Chaudhuri
Head of Human Resources
Chandralekha Chaudhuri
Head of Human Resources
Chandralekha joined Ujjivan in Apr, 2008 as part of the institution’s first batch of Management Trainees. Since then she has been instrumental in setting up and handling various positions across the organization. She was instrumental in setting up of the Credit function in the Eastern region for the organization. She has then worked in the Western region in Credit Microbanking team as Regional Credit Manager before moving as the Regional HR Manager for the same region. Post that she has managed the role of National Manager for Talent Acquisition and integration in HR. She holds a Law degree from Symbiosis School of Law and PG certificate in Human Resources from XLRI, Jamshedpur.
Pradeep B
Business Head-Housing Loans and Micro Mortgages
Pradeep B
Business Head-Housing Loans and Micro Mortgages
Holds a Master’s in Social Work from SDM Institute, Mangalore University
Experienced professional with experience spanning over 17 years in the BFSI sector. Grown through the ranks at Ujjivan from a Branch Head to heading the Affordable Housing & Micro Mortgages business vertical in the Bank. He is proficient in building viable businesses. He has previously served as Head of the Regional Leadership Team and guided cross functional teams during various crisis situations. He has also served on the Boards of the Association of Karnataka Micro-Finance Institutions & Kerala Association of Micro-Finance Institutions.
His journey started with the Micro-Finance business, and later he has been instrumental in starting three business verticals successfully: Individual Lending, Housing Loans, and Micro Mortgages which are the “Next Big Thing” for the Bank.
Ashim Sarkar
Business Head - Micro Small and Medium Enterprise
Ashim Sarkar
Business Head - Micro Small and Medium Enterprise
MBA (General Management) from the Indian Institute of Management, Ahmedabad, B.Tech (Manufacturing Engineering) from the Indian Institute of Technology, Kharagpur
He joined Ujjivan in 2018 as National Product Manager – MSME. He has been instrumental in establishing the vertical since its initial phase and was subsequently elevated to a business leadership role. During his tenure, Ujjivan’s offerings to MSMEs expanded beyond Term Loans and this helped cement a strong working capital franchise through internal channels & strategic alliances with reputed fintech partners.
Prior to joining Ujjivan, he had a 5+ years tenure with Kotak Mahindra Bank working with the MSME Product function.He was also a member of the strategic integration team created for the merger between KMB and ING Vysya Bank in 2014-15.
Mangesh Mahale
Chief Technology Officer
Mangesh Mahale
Chief Technology Officer
Mr. Mangesh is the Chief Technology Officer of the Bank. He joined us with 27 years of experience in Strategic & Operational IT Planning, IT Infra Management, Data Center Management Application Development, Stakeholder Management, Digital Transformations, IT Service Delivery Management & Technology Leadership
He last held the position of Chief Information Security Officer in National Stock Exchange Clearing Limited, handling Cyber and Information Security program. He was also associated with Union Bank of India, Oriental Bank of Commerce, State Bank of India and Rolta India Limited spearheading all the Digital Channels, Payment Systems Management, IT Infrastructure Management, IT Security Operations, IT Projects Migration and IT Amalgamation.
He is a Technology and business professional with a track record in aiding in building technology set-ups, identifying technology trends, defining processes, controlling risk, collaborating across departments and optimizing resources in multi-location environment for driving IT strategy, business excellence and enhanced customer experience; targeting to express potential in leadership roles in IT Operations, Service Delivery Management.
Vibhas Chandra
Business Head - MicroBanking
Vibhas Chandra
Business Head - MicroBanking
Qualification: Vibhas is an MBA graduate (PGDM-RM) from Xavier Institute of Management Bhubaneswar (XIMB).
Vibhas Chandra is an experienced hand in Ujjivan with a career spanning 15 years in multiple roles and managing various geographies. Joining as part of the first Management Trainees batch, Vibhas was entrusted with responsibilities to launch our micro-finance footprint in multiple states in its initial years. He was later hand-picked to establish their individual lending programme, where he successfully built up a sizable portfolio. He led our East region and played a key role in Ujjivan’s transition to a Small Finance Bank. Before being appointed as the Business Head of Micro-banking, he was leading the Asset Products for MicroBanking and Rural Banking.
Premkumar G
Business Head-Vehicle Finance
Premkumar G
Business Head-Vehicle Finance
Currently Heading the Vehicle Finance vertical.
Premkumar G has over 26 years of experience spread over varied fields from law, clinical research and banking.He joined Ujjivan in 2006, led the administration department. He was instrumental in building the Vigilance department, and led with a focus on preventive vigilance. Parallelly, he also set up the Legal unit and managed an active Collections team. He briefly served as the Head of Human Resources during Ujjivan’s transition from an NBFC to a SFB. Prior to his current role Premkumar played a vital role during the transitionary phase as Head of Administration and Infrastructure.
Murali Chari
Business Head - Rural Banking
Murali Chari
Business Head - Rural Banking
He is a banker with over 26 years of experience covering sales and product management across rural banking, agriculture, Rural SMEs and Vehicle Finance.
He has worked with HDFC Bank for 17 years, where his last position was Regional Head for South, Retail Agri Lending and managing Unsecured Supply Chain Finance product. His various roles and responsibilities involved scaling up rural lending business; liability & assets business generation through business correspondents in unbanked geographies and managing retail assets. He commenced his career with Sundaram Finance, where he grew on to manage a branch location as a profit centre for the company, with focus on commercial vehicle, auto, equipment loans and generation of Fixed Deposits.
Parag Kumar Srivastava
Head-Financial Institutions & Government Banking Group (FIGB)
Parag Kumar Srivastava
Head-Financial Institutions & Government Banking Group (FIGB)
Qualification: He has done MBA with specialization in Marketing & Finance from MONIRBA (Motilal Nehru Institute of Research & Business Administration), University of Allahabad.
He has 31 years of rich experience in segments of Banking and Financial Institutions verticals and has managed various roles including managing business verticals profitably as well as other critical aspects like product development, portfolio quality and risk management. His previous roles also involved Clearing & Settlement, Custody, Depository and Exchange functions across different organizations. Prior to Ujjivan, he had a 11 year stint with Kotak Mahindra Bank where his last position was Senior Vice President and National Manager. His role in spearheading Capital Market and NBFC business segments of Banking and Financial Institutions Group, saw him establish strong business relationships in the industry. In his role as Associate Vice President at MCX Ltd, he was heading business development for Maharashtra, UP and Bihar. He has also worked with SHCIL (Stock Holding Corporation of India Ltd) for 12 years in various roles including managing business development and product development designed for Capital Market Intermediaries.
John Christy
Chief Vigilance Officer
John Christy
Chief Vigilance Officer
Qualification: Bachelor's degree in Arts from CVR University and completed certification in Microfinance from IIBF.
John Christy joined the Bank on November 02,2005. He was working with Bank Muscat and Centurion Bank Ltd. He is associated with Ujjivan over 19+ years, managed different roles in business, operations, collection & RCU
Vijayesh Kumar Pandey
Head of Admin and Infrastructure
Vijayesh Kumar Pandey
Head of Admin and Infrastructure
Qualification - MBA Graduate (PGDM-RM) from Xavier Institute of Management Bhubaneswar (XIMB).
He joined Ujjivan in Apr, 2008 as part of the first batch of Management Trainees. Since then, he has successfully handled various positions across the organization. He has been responsible for setting up businesses in Jharkhand & UP. He has also managed the Regional Operations Profile in the North. He was instrumental in managing Branch roll-out and successfully led over 700 infrastructure projects nationwide as National Manager for the Admin & Infrastructure department.
Lakshman Velayutham
Chief Marketing Officer
Lakshman Velayutham
Chief Marketing Officer
Qualification: Postgraduate in Management from IMDR, Pune.
He has over 28 years of experience, with the last 15 years in the banking industry. He has been counted among the Top 90 Marketing professionals by StartupLanes in June'22. His contribution at Ujjivan earned the brand a Gold Lion at the Cannes International Festival of Creativity in the Creative Commerce category in 2022 and Effies in four categories in 2023. He earlier has held various marketing roles across Banking, Retail, Telecom and Logistics. He was with ICICI Bank for over a decade where he led the marketing strategy and communication for Liabilities, Insurance, NRI, Wealth, Rural, and Salary Corporate. His earlier stints were at Tata Communications, Shoppers Stop, DHL, Arvind Brands and BPL Mobile where he was instrumental in driving customer acquisition and retention-based loyalty programmes.
Srikumar Vadake Varieth
Head of Legal
Srikumar Vadake Varieth
Head of Legal
Qualification: BSC. LLB, Wen Centric Computing from NIIT Mumbai
Srikumar has more than 30 years of experience in handling Legal affairs. He has practised as an Advocate in Civil / Criminal Courts as well as in High Court and has gained considerable legal expertise. He has worked with Bank of Baroda for 17 years. He was instrumental in setting up of the first Debt Recovery Tribunal and also served as a Committee Member in RBI for amending RDDB Act. His stint with ING Vysya Bank saw him play a key role in completing the Legal Integration between ING Vysya Bank and Kotak Mahindra Bank. In his stint with Bandhan Bank, as Head of Legal he was actively involved in the transformation of Bandhan Financial Services into a Bank. He has proficiency in Documentation pertaining to wholesale/Retail/SME/ Infrastructure Projects and Litigation aspects of banks and has negotiated contracts with large conglomerates. He joined Ujjivan in 2016 and has contributed immensely during the transformation of Ujjivan into a Small Finance Bank. At Ujjivan he built up a competent legal team at Regional/Corporate Offices from scratch, which has been supporting all business and functional verticals effectively.
Arnabjeet Banerjee
Head of Alliances and Electronic Payments
Arnabjeet Banerjee
Head of Alliances and Electronic Payments
Qualification: Post Graduation Diploma in Marketing from IIMT and a PG degree in HR from Pondicherry University.
Arnabjeet Banerjee is a banking professional with experience of over two decades in the service industry and has spearheaded diverse leadership roles with a key focus on optimizing alternate banking platforms through technological enhancement. Arnabjeet spent his early career in the Consumer Electronics, before exploring challenges in the emerging industry of Financial Inclusion with Drishtee and FINO. Prior to joining Ujjivan Small Finance Bank, Arnabjeet led Integra Micro System as the Chief Operating Officer driving expansion and sales for the company. In his current tenure in Ujjivan Small Finance Bank, Arnabjeet has successfully established several banking channels like ATMs, Debit Cards, Business Correspondence, Digital payments, etc. He played a crucial role during the bank's transformational phase from a NBCF to SFB. Under his leadership, the bank has extensively expanded its strong ATM & Card network across the country that offers one of the best banking services in the SFB space. He is currently managing vendor management tracking in addition to ATMs, cards, and the Delivery unit of the bank. A cricket enthusiast and always looks out for new challenges.
Suresha C
Head of Customer Experience
Suresha C
Head of Customer Experience
Qualification: Qualification: He holds a Master's Degree in Economics.
He has over 22 years of experience, including more than 16 years in the NFBC/Banking sector. He initially worked in the health and social development space, starting his career as a Research Officer at the National Institute of Mental Health and Neurosciences (NIMHANS). In 2007, he joined Ujjivan Financial Services Ltd. as a Branch Head and held various sales positions in the South Zone. He played a key role in establishing the Service Quality department, designed and implemented programs focused on customer experience, customer care/grievance redressal mechanisms and client protection. He also led CSR and Financial Literacy initiatives at Ujjivan in the past. In 2022, he took on the additional responsibility of leading Phone Banking and instrumental in launching Video Banking services.