Banking Ombudsman

Customer Guidelines on Limiting Liability

Have you encountered any unauthorised transactions in your bank? If so, no need to worry. We, at Ujjivan Small Finance Bank, provide the necessary resources so that you can limit your losses and raise a dispute for unauthorised or fraudulent transactions. Below is a guideline for the steps needed for raising a dispute and the process involved.

  • Customer Guide for the dispute related to Unauthorized Transactions

    Download PDF